Shipping & Returns

SHIPPING

  • Complimentary express worldwide shipping
  • Duties and taxes included on all orders
  • Orders are processed within 1–2 business days
  • Estimated delivery within 5–10 business days after your order has been processed and shipped
  • Order tracking provided with every order

RETURNS & EXCHANGES

  • Returns, refunds and exchanges must be requested within 14 days of delivery
  • Items must be unworn, undamaged and returned in their original packaging to be eligible for a return, refund or exchange
  • Customers are responsible for return shipping costs, unless the item arrives damaged or incorrect
  • Refunds are issued to the original payment method once the returned item has been received, inspected and approved
  • To request a return, refund or exchange, please contact our Customer Care team at info@fiercepearls.com