Shipping & Returns
SHIPPING
- Complimentary express worldwide shipping
- Duties and taxes included on all orders
- Orders are processed within 1–2 business days
- Estimated delivery within 5–10 business days after your order has been processed and shipped
- Order tracking provided with every order
RETURNS & EXCHANGES
- Returns, refunds and exchanges must be requested within 14 days of delivery
- Items must be unworn, undamaged and returned in their original packaging to be eligible for a return, refund or exchange
- Customers are responsible for return shipping costs, unless the item arrives damaged or incorrect
- Refunds are issued to the original payment method once the returned item has been received, inspected and approved
- To request a return, refund or exchange, please contact our Customer Care team at info@fiercepearls.com